Study on Usage Intention and Influencing Factors of Internet Hospitalsof the Elderly

Corresponding author: shenlining, sln2008@hust.edu.cn

DOI: 10.12201/bmr.202505.00033

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  Abstract: Abstract：Purpose/Significance To analyze the willingness of older adults to use internet hospitals and the factors influencing their decision. Method/Process Based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model, a theoretical framework was constructed, and a survey questionnaire was designed. Data were collected using a questionnaire survey method. The software SPSS 27.0 and AMOS 28.0 were used to analyze the willingness of older adults to use internet hospitals and the factors influencing their decision. Result/Conclusion The usage rate of core medical services in internet hospitals is relatively low. Performance expectancy, effort expectancy, facilitating conditions, and self-efficacy positively influence the willingness to use, while perceived risk, technology anxiety, and resistance to change negatively influence the willingness to use. The impact of price value on the willingness to use is not significant. It is recommended to strengthen offline training and guidance to enhance the self-efficacy of the elderly group; intensify aging-friendly transformation to reduce technical barriers; and lower perceived risks and improve safety protection.

  Key words: UTAUT2; Elderly People; internet hospital; willingness to use

  Submit time: 21 May 2025

  Copyright: The copyright holder for this preprint is the author/funder, who has granted biomedRxiv a license to display the preprint in perpetuity.
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  1	2024-11-29	bmr.202505.00033V1	Download

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